At our organization, YOU are not just a number or a name, each new employee is warmly welcomed with open arms and embraced into a compassionate culture.
Job Description
- Answer and manage calls using a multi-line phone system in a busy, fast-paced medical office.
- Respond to messages from the remote answering service and accurately document them in the EMR system.
- Address patient concerns professionally and route them to the appropriate staff member.
- Schedule, check in, and check out patients using the electronic health records (EHR/EMR) system.
- Proactively manage and adjust sleep and daytime schedules as needed.
- Complete patient pre-authorizations and verify that required referrals are in place.
- Process credit card payments accurately and record transactions in the EMR system.
- Assist with rooming patients when the Medical Assistant is unavailable or on vacation.
- Demonstrate knowledge of medical terminology; experience with electronic health records is preferred.
- Multitask effectively while remaining detail-oriented, flexible, and willing to learn.
- Maintain punctuality and current CPR certification.
Job Type:
Full-time or Part-time
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Retirement plan
COVID-19 considerations:
Masks are recommended for everyone entering the building.